Christmas Information 2020

Festive information to help you this Christmas

Recommended Christmas Delivery Dates 2020*

Don't miss Christmas delivery. 
For Standard UK Delivery (2nd Class)  - Order by noon Friday 18th December for guaranteed dispatch on 18/12/2020. 
Next Day Delivery - Order by 10am Monday 21st December for guaranteed dispatch on 21/12/2020. 
These dates EXCLUDE pre-orders. 

Please prevent disappointment and order early. In light of the current pandemic, recommended last posting dates are subject to possible delays and change.

*Recommended last posting dates for Christmas delivery are in line with official Royal Mail guidance. Ivy & Rigg does not hold responsibility for packages dispatched in line with the above mentioned dates which do not arrive in time for Christmas.

Complimentary Gift Voucher 

Every order placed between 4th November-21st December 2020 will receive a complimentary Gift Voucher. Please allow 48 hours for your voucher to arrive electronically to the same email address or phone number you placed your order with. Any orders placed during this period which are returned in full will have the gift voucher revoked if unspent. The gift voucher must be used by Sunday February 14th 23:59 to be redeemed. 

Festive Customer of the Month Deal 

Customer of the Month for November and December 2020 and January 2021 will win an item of their choice as well as a £15 Gift Voucher. The items available for this deal exclude the new AW20 British Woollen Knitwear.

Extended Christmas Returns

Orders placed from the 2nd November 2020 are eligible for return or exchange up until 10th January 2021 as long as they comply with our Returns and Exchanges Policy. Please contact us to authorise a return by that date.