Our packaging and our little touches are all sourced from natural materials with no plastic in sight! Our packaging is comprised of recycled materials, from our recycled kraft hanging tags to our Thank You cards. For more information please visit our here.
In this unprecedented situation with a reduced workforce and increased demand for online sales, please allow 2-3 additional days for your parcel to arrive.
As soon as we receive an order, we aim to dispatch the items as quickly as we can. Should you need to make an changes to a new order, email us at info@ivyandrigg.com as soon as possible and will we do all we can to assist.
If you require an exchange or return, please contact us stating your name and order details within 14 days of receiving your order. Before returning an item please have a quick read through our Returns Policy.
Ivy & Rigg do no cover the postage cost of returning your item back to us for a refund or exchange. Please ensure to use a tracked service, we are not liable should the package go missing.
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