Christmas Information

🎄 Christmas Markets

We are delighted to be attending a number of Christmas Markets in the lead up to Christmas:

The Christmas Cotswold Fair - 7th - 10th November. Tickets required for entry.  

Northumbrian Christmas Fair - The Sill - 20th & 21st November, 10am-4pm.

Hexham Abbey Christmas Fair -  27th November & 11th December, 9am-3pm.

We look forward to seeing you there! 

 

🎄 Recommended Christmas Delivery Dates 2021*

Please prevent disappointment and order early. Ongoing COVID restrictions and recent Royal Mail delays and strikes mean recommended last posting dates are subject to possible delays and change.

 

Standard UK Delivery  - Order by midnight Sunday 18th Dec for guaranteed dispatch on Mon 19th Dec (exclusive of pre-orders)

Next Day Delivery - Order by midnight Mon 19th Dec for guaranteed dispatch on Tues 20th Dec. (exclusive of pre-orders)
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*Recommended last posting dates for Christmas delivery are in line with official Royal Mail guidance. Ivy & Rigg does not hold responsibility for packages dispatched in line with the above mentioned dates which do not arrive in time for Christmas.
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🎄 Complimentary Gift Voucher

Orders placed between 14th Nov - 31st Dec 2022 will receive a complimentary Gift Voucher. Please allow 48 hours for your voucher to arrive electronically to the email address or phone number the order was placed with. Any orders placed during this period which are returned in full will have the gift voucher revoked if unspent.

Gift vouchers must be used by Sunday 12th Feb 23:59 to be redeemed. 

 

🎄 Extended Christmas Returns

Orders placed from the 21st November 2022 are eligible for return or exchange up until 8th January 2021 under the condition that they comply with our Returns and Exchanges Policy. Please contact us to authorise your return by then.

 

🎄 Christmas Giveaway

Please visit here for full T&Cs for our Christmas Giveaway 2022.