Christmas Information

ūü饬†Christmas Markets

We are delighted to be attending a number of Christmas Markets in the lead up to Christmas:

The Christmas Cotswold Fair (in aid of Wellchild) - 7th - 10th November. Tickets required for entry.  

The Sill Northumbrian Christmas Fair - 19th & 20th November, 10am-4pm. Free entry.

The Cheviot Christmas Gift Fair (in aid of Sir Bobby Robson Foundation) - 23rd & 24th November. Opening evening, shoppings and canapés 6-8:30pm and full day 10-3pm. Tickets required for both days.

Hexham Abbey Christmas Fair - 10th December, 10am-3pm. Free entry.

The Bosk Christmas Shopping Evening - 11th December, 3-7pm. Free entry.

We look forward to seeing you there! 


ūü饬†Recommended Christmas Delivery Dates 2022*

Please prevent disappointment and order early. Ongoing COVID restrictions and Royal Mail strikes mean recommended last posting dates are subject to possible delays and change.


Standard UK Delivery  - Order by midnight Sunday 18th December for guaranteed dispatch on Monday 19th December (exclusive of pre-orders).

In light of the national delays the postal system is facing, we cannot guarantee that orders dispatched after 9th December will definitely arrive before Christmas. We are sorry for the inconvenience, but do offer hope that some parcels are arriving in their normal timeframe, whilst others are not. 


*Recommended last posting dates for Christmas delivery are in line with official Royal Mail guidance. Ivy & Rigg does not hold responsibility for packages dispatched in line with the above mentioned dates which do not arrive in time for Christmas.

ūü饬†Complimentary Gift Voucher

Orders placed between 14th Nov - 31st Dec 2022 will receive a complimentary Gift Voucher. Please allow 48 hours for your voucher to arrive electronically to the email address or phone number the order was placed with. Any orders placed during this period which are returned in full will have the gift voucher revoked if unspent.

Gift vouchers must be used by Sunday 12th Feb 23:59 to be redeemed. 


ūü饬†Extended Christmas Returns

Orders placed from the 21st November 2022 are eligible for return or exchange up until 8th January 2021 under the condition that they comply with our Returns and Exchanges Policy. Please contact us to authorise your return by then.